The Rise of Remote Interpreting Services and Their Benefits

Last Updated On: June 6, 2023


Benefits of Remote Interpretation

What is remote interpreting? 

Remote interpreting is the act of interpreting at a distance which doesn’t involve face-to-face encounters. Video remote interpreting services use video conferencing tools to offer their interpretation services. This process usually requires that an interpreter is well-equipped with both a video camera and a headset. The client is then able to communicate with the interpreter using either a computer or a smartphone. There is no need for any physical contact to be made between the interpreter and the client.

The different types of remote interpreting services

Because the participants are not in the same locations, remote interpretation isn’t delivered in quite the same way as traditional interpreting situations. Two main channels are generally used which are:

  • over-the-phone interpretation, which is when the interpreter uses the phone to provide the required interpreting service; 
  • video interpreting, which is when a web camera or videophone is used to offer sign language or spoken language interpreting services, and the video relay service (VRS) which is a service offered to deaf people so that the deaf person can contact the service and use the interpreter to make contact with another party.

How do they differ from traditional interpreting services?

In the case of traditional interpreting services, the interpreter is present physically in the room with the client. An on-site interpreter is able to see everyone in the room. This gives them the chance to quickly develop an understanding of the environment so that the most accurate interpretation can be provided. The traditional interpretation is more beneficial when the client finds it hard to use the technology that is used in remote interpretation.


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    Benefits of remote interpreting services

    • it uses less floor space because interpreters work remotely, so there’s no necessity to install equipment like interpreting booths;
    • reduces costs because interpreters don’t need to be flown in or accommodating at the site where the interpreting is required; 
    • interpretation can take place anywhere;
    • you are now able to choose the best interpreters in your language combinations and meeting topic from any location in the world;
    • there are more languages available to choose from because interpreters can work from anywhere;
    • there is a reduced carbon footprint as interpreters are no longer required to travel to a venue or multilingual meeting; 

    In summary, the benefits of remote interpreting are:

    1. Accessibility and Cost-Effectiveness

    Interpreters are plentiful and cheaper than on-site interpretation services and are easier to contact at any time of day or night;

    2. Flexibility and Efficiency

    It has been found that interpreters are more flexible and efficient when delivering interpreting services. They don’t need to travel but can work from home which increases the times they are available.

    3. Improved Quality of Interpretation Services.

    There is an indication that remote interpretation services are of higher quality than more traditional on-site interpretation services. The interpreter can quickly get on with the job without any other distractions. They can concentrate on providing the highest quality output.

    4. Overcoming Language Barriers

    Remote interpreting is a great way to address and overcome language barriers. It offers a new way to overcome language barriers in an increasingly globalized world.


    Remote interpreting services are a valuable tool for businesses, organizations, and individuals looking to overcome language barriers and communicate effectively across cultures. The increase in remote interpreting as a share of the spoken language services delivered globally has been growing in importance for several years. Like the transformation, this is partly due to the fast speed of technological change in the last few decades.

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