Our services are NOT affected by COVID-19. All team members work from the safety of their homes. You will receive a response to your email within 15-30 minutes.
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All academic fields
Perfect for qualitative interviews
Trusted by Australian universities
We offer research transcription in all academic fields.
Our clients include universities, research departments, consultancies, and individual researchers and scientists working on projects.
Our expertise is in transcription for research projects such as interviews, focus groups and thesis notes. We regularly transcribe recordings from other academic projects, such as transcription of lectures or other recordings. Due to our excellent network, we have experts in all research fields including social sciences, humanities, medical research and health, technical areas, IT, psychology, business, natural sciences such as chemistry, biology and physics, environment, engineering and creative arts.
For example, we can accurately transcribe qualitative data such as interviews with overseas participants, even if their English is limited and the audio file quality is rather average.
A research team froma major Australian university required the transcription of 25 interviews with participants from South East Asia. Each interview was about an hour in length, and contained specific medical terminology, as the participants were medical staff including doctors and nurses. The English skills of the participants were very good to excellent; however, the quality of the recording was less than average, with significant background noise. In six cases, the recording either contained long breaks in the interviews, or the recording did not stop at the end of the interview. As a result the recordings contained up to 40 minutes of background noise that did not contain any speech. Of course, we didn’t charge this to the client.
We delivered the transcript within 5 business days. That included not only the transcription of the audio files by a transcriber with medical experience, but also proofreading by a second transcriber, and an additional review by a medical expert. This was requested by the client as the terminology was very important for the outcome of the project, as they had done a qualitative analysis that was based on clustering words into themes. The transcription and proofreading were included in our standard rate.
The clients were very happy with the result and confirmed to us that they will order with us again.
experience - our expert transcribers have a significant amount of experience in all academic fields, and have undergone rigorous testing. Minimum experience in a field is 5 year's specialised and verifiable experience and a proven track record. We only work with the best, and have strict quality control measures in place.
Quality - is at the core of our services. Having worked closely with scientists for years, we understand how important it is that transcriptions are accurate and don’t distort the original meaning. Our accuracy rate is between 95% and 99%, depending on the quality of audio. This is not only essential to identify errors, but also to point out sections that may be ambiguous or unintelligible. All projects are overseen and coordinated by a designated senior project manager.
Security - is imperative. We know how strict the requirements in research are, and how strict guidelines from ethics committees and other panels are. With us, your data is stored securely, and of course, all of our transcribers sign a non-disclosure agreement. Confidentiality is as important to us as it is to you.
Value - We offer great value for a specialised service. We never compromise on quality, but we do have solid processes in place, and can offer a competitive rate of AU$0.99 per minute.
Authenticity - Our service is authentic. There are no hidden surcharges, taxes, fees, or additional costs. Our price is per minute unless we agree something else upfront. Before we start a project, we give you the final price.
Simplicity - Our processes are very straight forward and simple, to make your experience with us as convenient as possible for you. Are files are transmitted digitally. You can call us, email us, chat to us – whatever mode of communication you prefer. We work 24 hours, 7 days a week, and have fast response times.
Warranty - We work closely with you. If you feel that the transcription was inaccurate in places, we are happy to review it. As long as the amendment is reasonable, there will of course be no extra charge.
Your scientific transcription project is in good hands with us. While quality is of the utmostimportant to us, we can process rush jobs and provide you with transcriptions in as little as 24 hours if required. Our usual turnaround time depends on the length of the files and the quality of the recordings, and usually ranges between 3 days and 2 weeks.
We offer transcriptions for both audio and video files.
The commonest way to submit files to us is digitally. We can process most common audio file types including .mp3, .wav, .rawand, .wmaas well as most common video file types.
You can either upload the files using our website, or upload them yourself and send us a link. This is easy, fast and convenient. However, we do understand that some researchers prefer traditional methods such as Dictaphones. If that is the case, please contact us and you can send us your recordings – rest assured we will find a secure and convenient solution for every project!
While we are specialised in transcription servicesfor research, we also offer transcription in other areas, as we have an excellent network in the transcription field:
|For example:||For example:||For example:|
|conference notes||hearings||hospital transcriptions|
|voice mail||wiretaps||medical recordings|
Aussie Translations is an established Australian company based in Sydney. We have successfully completed countless project in all states of Australia over the last 10 years, and have also started to complete projects overseas, in particular in the US and Europe. We regularly handle large volumes of audio documents, but we very much welcome all smaller projects as well. Our client base comprises departments and businesses of all sizes, but also individual clients such as researchers or research teams. Every client is important to us, and we always go the extra mile for you. We strive for perfection in everything we do. Our aim is to provide an excellent service for an affordable price.
You can contact us via email, phone or live chat – whichever communication mode you prefer.
Our five-step process is simple and straightforward:
Submit your digital audio/video file and receive a quote asap.
Submit payment and receive a payment confirmation.
The first transcriptionist transcribes the file to text.
The second transcriptionist checks the transcription.
The senior project manager reviews the project. The transcription is then complete.
We deliver exceptional-quality transcripts, and cater to all deadlines.
Yes, we happily use your templates, or help you to develop your own template.
We will let you know the exact turnaround time before we start a project. Most projects range between 3 business days and 2 weeks, but we can accommodate shorter deadlines as little as 24 hours.
Yes, we do offer translation of documents as well. Aussie Translations works with certified translators in most languages worldwide, including local dialects, and can translate your transcript fora very competitive rate and with a short turnaround time. (Our usual turnaround time is 24 hours to 3 business days.) Most of our translators have worked with us for years, and we know exactly which of them is most suitable for your individual requirements.
Yes, in most cases we can. Our research transcriptionists are used to all dialects, accents and levels of English fluency. They rarely come across recordings they cannot handle, and if that is the case, they will collaborate with the second transcriptionists to verify a section, word or sentence. We will also openly communicate with you to ensure you are fully aware of all areas in the document that are a bit tricky.
Yes, in most cases we can. We will review your files before we start a project and will let you know in advance. If there is any concern, we will let you know upfront. There won’t be any surprises. Based on our experience, we can confidently say that we can handle most files.
Yes, we offer accounts for all corporate clients, including university departments and research teams.
Our rate is AU$0.99 per minute (+GST). Please feel free to compare this rate with other specialised research transcribers. We think you will be pleasantly surprised at our very competitive rates. Our research transcription service is reliable, accurate and secure and we don’t compromise on quality.
Yes, we get asked this question once in a while and fair enough, we do understand that in the digital world, this is a concern. We have been operating for about 10 years and are well known in the industry. We encourage you to Google us or to check out what our clients have to say about us on Facebook. We always go the extra mile for our clients, and this is reflected in our reviews.